Cec Brief Bites Assertiveness February 2020 overview

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Key information

We all have our biases: a tendency to prefer or favour a particular viewpoint or experience. But in patient care biases—particularly ...

Culture is like an organisation's personality: a hidden but unifying set of attitudes that shapes the way a health care organisation ...

Disrespectful behaviour—whether to the system, our patients, or our colleagues—is threat to patient safety.

Getting the right diagnosis is not just about what we know, it's about how we think, how we reason and how we make decisions.

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